Information
Press Release on 27 Nov 2009 Incident
by admin on Nov.28, 2009, under General, Information
Subang 27th November 2009
Firefly apologizes to all its passengers for flight delays during the Hari Raya Haji weekend. The delay was caused by an aircraft being temporary out of service for technical defect which took two days to rectify.
Managing Director and CEO, Eddy Leong clarified that the defect was not major but rectification took longer than expected due to awaiting of specific spare parts from overseas. Added to that its backup aircraft also had a minor defect on Friday but was cleared quickly.
“Unfortunately the out of service aircraft and the short hiccup on the backup aircraft caused a domino effect on all scheduled flights, resulting in multiple delays. We sincerely apologize to all affected passengers and assures all passengers that Firefly practices a very high safety standards failing which an aircraft would not be allowed to be operated.”
Firefly thanked all passengers for their support, patience and understanding during the affected period.
Passengers’ with additional queries or requiring further assistance may call our Call Centre at +603-78454543 or email us at contactus@fireflyz.com.my.
SCAM ALERT!
by Natalya on Nov.27, 2009, under General, Information
We have a serious fraud case looming around about us claiming that Firefly is giving out flight tickets/vouchers for FREE. Please be informed that we do not have any promotions or offers of this nature at all.
The fraud company is called RingClub Firefly. Their MO is:
- calling radom mobile numbers and telling the user that they have won a contest of some sort,
- user is then asked to give their full credit card details in order to retireve the free ticket
THIS IS A FRAUD. PLEASE DO NOT REVEAL YOUR CREDIT CARD NUMBER TO THE CALLER.
If you receive calls from Ringclub Firefly, please ignore their offer and report the crime to your nearest police station. Please share this information to your friends and family.
This is a security alert issued by Firefly.
Sincerely,
The Firefly Team
Monsoon Cup 2009: Asian Match Racing Championship Day 2
by admin on Nov.19, 2009, under Information
Monsoon Cup 2009: Asian Match Racing Championship Day 2 – Part 1
Monsoon Cup 2009: Asian Match Racing Championship Day 2 – Part 2
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